Service Standards
We've all seen drivers do crazy things while driving to or from Livonia. A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an enormous coffee mug. It's a wonder we even dare drive on MI roads.The truth is that all of us are d...
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Posted in Service Standards
on April 24, 2022
When you drop your vehicle off at Auto Lab Livonia in Livonia, they don't just poke around under your hood looking for stuff to do. Auto Lab Livonia professionals have lists and procedures they follow for different types of service. First of all, your Livonia service center will note the mileage ...
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Posted in Service Standards
on January 09, 2022
A big part of the service we provide at Auto Lab Livonia for our Livonia customers is education. We want you to feel confident with your service decisions.And we're always open to questions from our valued Livonia area customers. Even though we try to be proactive in our Auto Lab Livonia automot...
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Posted in Service Standards
on October 03, 2021
About 80% of the vehicles on Livonia roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performing as well as they could be - thousands right here in MI. Some of the maintenance issues are minor. Others ...
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Posted in Service Standards
on December 20, 2020
We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the Livonia automotive service and repair industry hasn't been given a pass either.Unfortunately, eve...
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Posted in Service Standards
on April 19, 2020
Today we're going to talk about on-board diagnostics and the questions we hear from folks around Livonia, MI, who need answers about diagnostic services. They want to know what diagnostics are, what's involved and what the benefits are. They really want to understand the value of diagnostic scans...
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Posted in Service Standards
on August 11, 2019
One might say the most challenging part of being an automotive service technician at Auto Lab Livonia is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track down...
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Posted in Service Standards
on June 24, 2018
All MI pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome. That is why Livonia automotive s...
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Posted in Service Standards
on December 10, 2017
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